FAQ

FAQ 

How long will it take to receive my order ?

All orders are processed and dispatched within 24 hours. Standard delivery time frame is 1-4 days for normal post or 1-2 days for express post. 

  

What is the warranty returns policy?

All of our products are backed by a minimum 5 year warranty.  Please see Warranty Policy for more information. 

 

How do I change quantities or cancel an item in my order?

We aim to process all orders as soon as we can. Please contact our team at michael@eganselectrical.com to check if your order can be cancelled / altered.

  

How do I return my product?

Please contact us at michael@eganselectrical.com to start a return request.

 

I received the wrong product.

Please contact us at michael@eganselectrical.com and send a picture of the item.

 

What is your return policy?

Please see Return & Refund Policy

  

What are my payment choices?

You can pay using all major credit & debit cards via shop